How to fix the "LGIMS stopped" error on T-Mobile

LG may have withdrawn from the smartphone market, but that doesn’t mean that current cell phone owners quickly switched to another brand. Things could get worse as the company still offers generous renewal policies to those who own smartphones from manufacturers. However, the unfortunate handset owner who subscribes to T-Mobile repeatedly sees the error message “LG IMS has stopped” and the non-functional phone remains non-functional all day long. I did. , The carrier has published a fix for the problem.

What does the message “LGIMS stopped” mean?

As discovered in Reddit’s T-Mo report, this issue is affecting T-Mobile’s various LG phones. The message “LGIMS has stopped” began to appear to many people overnight, and even if people rejected it, the message continued to pop up. This made T-Mobile’s LG phone essentially useless. Rebooting or resetting the phone did not alleviate the problem.

Today’s android police video

For your information, IMS is a framework intended to properly route calls and SMS messages over the data network, allowing you to make calls and send texts over LTE and 5G. Networking capabilities are essential for your phone to function as well. phone, And are one of the basic architectural building blocks of telephone services on modern Android devices. For LG, there seems to be a problem implementing the IMS service on T-Mobile. Therefore, the problem is limited to this carrier’s network.

T-Mobile fixes “LGIMS stopped” issue

T-Mobile acknowledged the issue earlier this morning and said it was “actively working with LG” to resolve the issue.

In an update posted this afternoon, the T-Mo report provides a reliable source stating that the fix is actually starting to roll out and that customers affected by the issue will need to restart their device. I am quoting. This update can take up to 24 hours to reach everyone.

If the problem still persists and you want to try to fix it manually, follow the steps below.

Reset the IMS service

Experienced LG phone owners found and shared a solution on Reddit, which seems to have worked for many users. This is what you need to do:

Set the LG phone to airplane mode so that the error message does not appear repeatedly.
go to Setting -> Apps and notifications -> App information..
Tap the 3-dot menu in the upper right corner to enable it Show system.
seek com.lge.ims.rcsprovider Tap it in the list.
In the detailed overview of this app, press the following three buttons in order. Clear cache, Clear storage / dataWhen Forcibly stop.. (Depending on your Android version, some of these three options may appear below. Storage information.. )
You may need to repeat step 5 above multiple times until the problem is automatically fixed.

Even in airplane mode, you may continue to see error messages on your LG phone, so be prepared to move quickly. Perform all the actions in step 5 at once and make sure you do not need to close them when you are displaying the error message. If the error message is displayed again in the middle, start over from step 5.

According to tipsters, this route works on three different LG phones in the home, so this may solve the problem, but unfortunately there is no guarantee that it will actually work for everyone. ..

Remove the SIM card or leave it in airplane mode

If the above methods don’t work or are a hassle, you can do the following: Remove the SIM card from the LG phone Also Keep airplane mode enabled.. You will lose the ability to send and receive phone, text, and mobile network connections, which will prevent some users from seeing the error message. That way, you’ll be able to use your phone at least over Wi-Fi while LG and T-Mobile are working on the appropriate fix for the problem.

Cause of a problem

I don’t know what caused the IMS error, but according to sources in the T-Mo Report, T-Mobile started some kind of network-side system update and on the LG phone before the update was complete. No IMS issues were detected.